Privacy Policy

🔒 Privacy Policy – Amraz Supermarket

At Amraz Supermarket, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit amraz.co.nz.

1. Information We Collect

When you shop with us, we may collect:

  • Personal Information: Name, address, phone number, and email address.

  • Payment Information: Credit/debit card details processed securely via third-party payment gateways (we do not store card details).

  • Order History: Details of products you have purchased.

  • Website Usage Data: Information such as IP address, browser type, and pages visited (via cookies).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your orders, returns, or inquiries.

  • Provide customer support and resolve issues.

  • Improve our website, products, and services.

  • Send promotional emails and offers (only if you opt-in).

3. Sharing of Information

  • We do not sell or rent your personal data to third parties.

  • Information may be shared with trusted partners (e.g., courier companies, payment processors) only to complete your orders.

  • We may disclose information if required by law or to protect our rights.

4. Data Security

  • All sensitive payment data is encrypted and processed through PCI-DSS-compliant payment gateways.

  • We use SSL encryption to secure communication on our website.

  • Access to customer information is restricted to authorised staff only.

5. Cookies & Tracking

  • Our website uses cookies to enhance user experience and collect anonymous data.

  • Cookies help us remember your preferences, improve site performance, and show relevant offers.

  • You can disable cookies in your browser, but some site features may not work properly.

6. Your Rights

As a customer in New Zealand, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Opt-out of marketing communications at any time.

7. Retention of Information

We keep your data only as long as necessary to fulfil orders, comply with legal obligations, and improve our services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@amraz.co.nz
📞 Phone: 020 4164 8427
🏬 Address: Auckland, New Zealand

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